Compare · Field Service

    Simple vs Housecall Pro

    Last reviewed: September 2026

    Housecall Pro pricing runs $79 to $329 per month with user caps, and its card fees vary by payment type: 2.59% in person, 2.99% online, 3.49% keyed or Amex. Simple charges one rate per channel, 2.19% in person and 2.79% online. Simple Medium gives 10 users for $199 against Housecall Pro Essentials at 5 users for $189.

    Competitor pricing last reviewed September 2026. Published rates change; check the vendor's current pricing page: Housecall Pro pricing.

    Key facts: Simple vs Housecall Pro

    • Housecall Pro plans (published by Housecall Pro): Basic $79 for 1 user, Essentials $189 for up to 5, Max $329 for up to 8.
    • Extra users on Max cost $35 each.
    • Housecall Pro has six different card-related charges depending on how the customer pays.
    • Simple has two rates: 2.19% card-present and 2.79% card-not-present, with 10 users on the $199 Medium plan.

    How much does Housecall Pro cost?

    Figures here are published by Housecall Pro on housecallpro.com/pricing and its help center. Annual discounts are available.

    PlanMonthly priceUser limit
    Housecall Pro Basic$791 user
    Housecall Pro Essentials$189Up to 5 users
    Housecall Pro Max$329Up to 8 users, then $35 per extra user
    Simple Small / Medium / Large$99 / $199 / $3995 / 10 / Unlimited

    User caps shape the plan you land on, so compare users per dollar: Simple Medium gives 10 users for $199 against Essentials at 5 users for $189. A sixth person pushes an Essentials customer to Max at $329, and a ninth person starts adding $35 a month each.

    What are Housecall Pro's credit card fees?

    This is where the two platforms differ most. Housecall Pro prices each payment method separately, so your effective rate depends on how customers choose to pay. Here is the full fee stack next to Simple.

    Payment typeHousecall Pro (published by Housecall Pro)Simple
    In person (standard cards)2.59%2.19%
    Amex and commercial cards3.49%2.19% in person, 2.79% online
    Online payment2.99%2.79%
    Keyed or card on file3.49%2.79%
    Tap to Pay on phone$5 per device per monthNo device fee
    ACH1%Included in payment links
    Instapay+1%Next-day and same-day funding available

    Housecall Pro also notes that if you use another processor, you cannot use the credit card option inside Housecall Pro.

    What would the fee gap cost a real shop?

    Using the reference shop from our field service software guide, $40,000 a month split 60% in person and 40% online:

    Housecall Pro: $24,000 x 2.59% + $16,000 x 2.99% = $1,100/mo, $13,200/yr

    Simple: $24,000 x 2.19% + $16,000 x 2.79% = $972/mo, $11,664/yr

    Gap: $1,536 a year, before any keyed, Amex or Tap to Pay charges

    If some of that online volume is keyed over the phone or charged to a card on file, Housecall Pro's rate on those payments climbs to 3.49%, while Simple stays at 2.79%.

    Is Housecall Pro cheaper than ServiceTitan?

    Usually, yes. Housecall Pro publishes plans from $79 per month, while ServiceTitan is quote only, with reported costs of $245 to $500 per technician per month plus onboarding. See Simple vs ServiceTitan for the full housecall pro vs servicetitan picture, or Simple vs Jobber for another per-user model.

    • Simple is best for service teams that want one predictable rate per channel and more users per dollar.
    • Housecall Pro is best for residential home service teams of 2 to 8 who want consumer financing and a customer-facing booking experience.

    Who should choose Housecall Pro instead

    Shops that sell consumer financing on bigger tickets, such as full system replacements, or that need the pricebook on the Max plan. Simple offers neither financing nor a pricebook. If those drive your close rate, Housecall Pro is the better fit. Otherwise, compare more Housecall Pro alternatives.

    Savings Calculator

    Field and home service pricing, verified September 2026.

    $
    $5k$50k$500k
    $
    40%

    The rest is paid in person.

    Which of these do you use?

    Simple

    Processing + plan

    $12,852

    per year

    Housecall Pro

    Processing + software + add-ons

    $15,468

    per year

    Annual total: processing + software + add-ons, both sides.

    Simple plan

    Simple Small plan: $99/mo (5 users)

    Housecall Pro plan

    Housecall Pro Essentials (up to 5 users): $189/mo

    You save

    $2,616

    per year vs Housecall Pro

    Not modeled: Housecall Pro charges 3.49% on keyed, card-on-file and Amex payments, and $5/mo per user for Tap to Pay.

    Not available at any price on Housecall Pro

    Online storeBranded customer support portal and help center
    Lock in 2.19%. Start Free Trial

    Jobber and Housecall Pro figures are published by each vendor, verified September 2026. ServiceTitan and Workiz don't publish pricing; their figures are third-party estimates. Your actuals may vary.

    Frequently asked questions

    Housecall Pro publishes three plans: Basic at $79 per month for 1 user, Essentials at $189 for up to 5 users, and Max at $329 for up to 8 users, with extra users at $35 each. Annual discounts are available.

    Housecall Pro charges 2.59% in person, 2.99% online, 3.49% for keyed or card-on-file payments, 3.49% for Amex and commercial cards, $5 per device per month for Tap to Pay, 1% for ACH and an extra 1% for Instapay. Simple charges 2.19% in person and 2.79% online.

    Yes. Basic includes 1 user, Essentials up to 5 and Max up to 8, with additional users on Max at $35 per month each. Simple includes 5 users on Small, 10 on Medium ($199) and unlimited on Large ($399).

    Generally yes. Housecall Pro publishes plans from $79 to $329 per month, while third-party review sites report ServiceTitan at $245 to $500 per technician per month plus $5,000 to $50,000 in onboarding.

    Simple is a good Housecall Pro alternative for teams that want lower card fees and more users per dollar: 2.19% in person, 2.79% online, 10 users for $199 on Medium and no contract. Shops that depend on consumer financing should stay with Housecall Pro.

    Two rates. More users per dollar.

    2.19% in person and 2.79% online on every plan, with your whole team included.