Privacy Policy

Introduction

Simple Retail POS ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website, services, and products.

Information We Collect

We may collect the following types of information:

• Personal Information (e.g., name, email, phone number, business details, payment information) when you sign up or interact with our services.
• Technical Data (e.g., IP address, browser type, device information) to improve performance and security.
• Usage Data (e.g., transaction history, POS usage behavior) to enhance user experience.

How We Use Your Information

We use your data to:

• Provide and manage our POS services.
• Process transactions and support business operations.
• Improve product performance and develop new features.
• Communicate with you via SMS, email, and calls (with consent).
• Ensure compliance with legal obligations.

TCPA Compliance & Communications

By providing your phone number, you consent to receive SMS, calls, and emails from Simple Retail POS regarding your account, updates, promotions, or customer support. You may opt out at any time by replying "STOP" to text messages or using the unsubscribe option in emails. Standard messaging rates may apply.

Data Sharing & Third-Party Integrations

We do not sell your personal data. We may share your data with:

• Payment processors (e.g., Stripe, Square) for transactions.
• CRM and analytics providers for business insights.
• Legal authorities when required by law.

Data Security

We implement industry-standard security measures, including encryption, secure access controls, and regular audits, to protect your data from unauthorized access, theft, or misuse.

Your Rights & Choices

You have the right to:

• Access, update, or delete your personal data.
• Request a copy of your stored information.
• Opt-out of marketing communications.

Cookies & Tracking Technologies

We use cookies to enhance your experience, track site activity, and analyze trends. You can manage cookie preferences in your browser settings.

SMS/Text Messaging and Mobile Information

When you provide your mobile phone number to Simple, we may use it to send you text (SMS) messages related to your account, your requested services, and — only with your express consent — marketing and promotional messages.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with, or sold to, any third parties. Message frequency varies. Message and data rates may apply. You can opt out of SMS messages at any time by replying STOP to any message. Reply HELP for help or contact us at hello@simplecommerce.io or (855) 840-5005. Consent to receive marketing text messages is not a condition of purchasing any goods or services. See our Mobile Messaging Terms for full program details.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted with an updated Effective Date.

Contact Us

For privacy-related questions, contact us at:

1727 Crooks Rd., Troy, MI 48084 · 855-840-5005