Simple vs ServiceTitan
Last reviewed: September 2026
ServiceTitan does not publish pricing; third-party review sites report $245 to $500 per technician per month, plus $5,000 to $50,000 in onboarding and a 12-month minimum. Simple costs $99 to $399 per month flat with 5 users on Small, 10 on Medium, unlimited on Large, no contract, 2.19% card-present and 2.79% online processing.
Enterprise field service software, enterprise price tag.
Competitor pricing last reviewed September 2026. Published rates change; check the vendor's current pricing page: ServiceTitan pricing.
Key facts: Simple vs ServiceTitan
- ServiceTitan pricing is quote-only; reported $245 to $500 per tech per month.
- Reported onboarding of $5,000 to $50,000 before your first job.
- Reported 12-month minimum contract.
- Simple: $99 to $399/mo flat, 5 users on Small, 10 on Medium, unlimited on Large, month-to-month, 2.19% in person and 2.79% online.
How much does ServiceTitan cost?
ServiceTitan sells three plans, Starter, Essentials and The Works, each priced per technician. ServiceTitan does not publish prices, so every number below is reported by third-party review sites (fsmadvisor.com, softwarefortrades.com), not by ServiceTitan.
| Cost item | Simple (published by Simple) | ServiceTitan (reported by third-party review sites, ServiceTitan does not publish pricing) |
|---|---|---|
| Software | $99 / $199 / $399 per month, flat | Starter about $245 to $300, Essentials about $300 to $400, The Works about $400 to $500, per technician per month |
| Users | 5 / 10 / unlimited by plan | Priced per technician, with seat minimums |
| Onboarding | Included | Roughly $5,000 to $50,000 one time |
| Contract | Month-to-month, no early termination fee | 12-month minimum |
| In-person card rate | 2.19%, no per-transaction fee | Custom per account, not published |
| Online / invoice rate | 2.79%, no per-transaction fee | Custom per account, not published |
Because the software fee scales with headcount, every tech you hire raises the monthly bill. Simple's price is the same whether you have two techs or twelve.
What would a 5-tech shop pay?
ServiceTitan, reported low end: 5 techs x $245 = $1,225/mo, or $14,700 a year, plus onboarding
Simple Medium plan: $199/mo, or $2,388 a year, onboarding included
The ServiceTitan figure is a third-party estimate at the bottom of the reported Starter range, and a real quote may be higher or lower. It also leaves out the one-time onboarding fee, which reportedly starts around $5,000. Processing is quoted separately by ServiceTitan, while Simple charges 2.19% in person and 2.79% on invoice links and other online payments.
Is ServiceTitan worth it for a small business?
ServiceTitan is built for residential and commercial HVAC, plumbing and electrical companies, typically above $1M in revenue with multiple crews. Its strengths are real: a flat-rate pricebook, call tracking, marketing ROI attribution, membership automation, consumer financing and a deep dispatch board.
A shop with three to eight techs usually uses a fraction of that. What it needs daily is a quote the customer can sign, a calendar, a time clock and a fast way to get paid. That is the gap Simple fills, without per-seat pricing or an implementation project.
How do the features compare?
Quoting and invoicing
| Feature | Simple | ServiceTitan |
|---|---|---|
| Estimates with e-signature that convert to invoices | Included | Included |
| Recurring billing | Included | Included |
| Automated reminders and late fees | Included | Included |
Scheduling and team
| Feature | Simple | ServiceTitan |
|---|---|---|
| Online booking with deposits and reminders | Included | Included |
| Employee scheduler | Included | Included |
| GPS and geofenced time clock | Included | Included |
| Dispatch | Included (dispatch board, GPS map, route optimization) | Deep technician dispatch board |
Payments
| Feature | Simple | ServiceTitan |
|---|---|---|
| In-person card rate | 2.19% | Custom, not published |
| Online / invoice rate | 2.79% | Custom, not published |
| Payment links (card, Apple Pay, Google Pay, ACH) | Included | Included |
| Next-day and same-day funding | Included | Not published |
Customer and marketing
| Feature | Simple | ServiceTitan |
|---|---|---|
| Customer CRM and segmentation | Included | Included |
| Text and email marketing | Included | Included |
| Loyalty program | Included | Membership automation |
Enterprise field service
| Feature | Simple | ServiceTitan |
|---|---|---|
| Flat-rate pricebook | Not offered | Included |
| Consumer financing | Not offered | Included |
| Call tracking | Not offered | Included |
| Equipment service history | Not offered | Included |
| Marketing attribution | Not offered | Included |
Who should choose ServiceTitan instead
Bigger HVAC and plumbing shops, roughly 15 to 20 or more techs, that need a pricebook, consumer financing, call tracking, equipment history and marketing attribution should choose ServiceTitan. Those are the tools that justify its price, and Simple does not replace them.
- Simple is best for service businesses with about 1 to 15 techs that want estimates, invoicing, scheduling and low-cost payments without a contract or onboarding fee.
- ServiceTitan is best for large residential and commercial trades companies that need a pricebook, consumer financing, call tracking, equipment history and marketing attribution and can absorb the onboarding cost.
What are the main ServiceTitan competitors?
Shops comparing ServiceTitan alternatives usually also look at Housecall Pro and Jobber. See the Housecall Pro comparison for the housecall pro vs servicetitan question, the Jobber comparison for jobber vs servicetitan, and the ranked list of ServiceTitan alternatives. For the full category overview, start with our field service software guide.
Savings Calculator
Live math using verified August 2026 published rates.
Which of these do you use?
Simple
Processing only
$10,512
per year
Square
Processing + feature add-ons
$16,608
per year
Annual total: processing + on-toggle feature costs. Base software shown below.
Simple software
Square software
Free plan by default; $49/mo Plus and $149/mo Premium exist. Plus fee is counted above when a Plus-only feature is on.
You save
$6,096
per year vs Square
Not for sale at any price on Square
Estimates based on published August 2026 rates and typical published app pricing. Courier fees (DoorDash/Uber) excluded for Square delivery. Your actuals may vary.
Savings Calculator
Field and home service pricing, verified September 2026.
The rest is paid in person.
ServiceTitan doesn't publish processing rates. Enter the rate from your statement.
Which of these do you use?
Estimate. ServiceTitan doesn't publish pricing.
Simple
Processing + plan
$12,852
per year
ServiceTitan
Processing + software + add-ons
$34,031
per year
Annual total: processing + software + add-ons, both sides.
Simple plan
Simple Small plan: $99/mo (5 users)
ServiceTitan plan
ServiceTitan Starter (reported): 5 x $245 = $1,225/mo
You save
$21,179
per year vs ServiceTitan
Not available at any price on ServiceTitan
Jobber and Housecall Pro figures are published by each vendor, verified September 2026. ServiceTitan and Workiz don't publish pricing; their figures are third-party estimates. Your actuals may vary.
Frequently asked questions
ServiceTitan does not publish pricing. Third-party review sites report about $245 to $300 per technician per month for Starter, $300 to $400 for Essentials and $400 to $500 for The Works, plus roughly $5,000 to $50,000 in one-time onboarding.
Third-party review sites report a 12-month minimum contract with seat minimums. Simple is month-to-month with no early termination fee.
For shops with about 1 to 15 techs, Simple costs $99 to $399 per month flat, with 10 users on the $199 Medium plan, includes onboarding, and charges 2.19% in person and 2.79% online. A 5-tech shop at the reported ServiceTitan low end pays about $14,700 a year in software versus $2,388 on Simple Medium.
Usually not for small teams. ServiceTitan targets trades companies above about $1M in revenue that use its pricebook, financing, call tracking and marketing attribution. Smaller shops that mainly quote, schedule and invoice often pay for tools they do not use.
ServiceTitan sets payment processing per account and does not publish its rates. Simple publishes 2.19% for card-present payments and 2.79% for online and invoice payments, with no per-transaction fee.
Skip the onboarding fee
Estimates, invoicing, scheduling and payments from $99/mo, 10 users on Medium, and no contract.