Terms & Conditions

Introduction

Welcome to Simple. By accessing or using our website, software, and services ("Services"), you agree to comply with and be bound by these Terms & Conditions. If you do not agree, please do not use our Services.

Use of Services

You may use Simple only for lawful business purposes. By using our Services, you agree that you will not:

• Engage in unauthorized access, reverse engineering, or distribution of our software.
• Use the POS system for fraudulent transactions or illegal activities.
• Attempt to interfere with our system security, data, or platform stability.

Account Registration & Security

To access our Services, you may need to create an account. You agree to:

• Provide accurate, up-to-date information during registration.
• Keep your login credentials confidential and notify us of any unauthorized access.
• Be responsible for all activities conducted under your account.

We reserve the right to suspend or terminate accounts found violating our policies.

Payment & Subscription Terms

• Pricing: Our POS services may include subscription fees, transaction fees, or additional costs as outlined during sign-up.
• Billing: Payments are processed securely, and you authorize us to charge the provided payment method.
• No Hidden Fees: We disclose all costs upfront; you will not be charged undisclosed fees.
• Refund Policy: Payments are non-refundable, except in cases of billing errors.

Data Collection & Privacy

By using our Services, you consent to our collection and processing of your business and personal data as described in our Privacy Policy.

TCPA Compliance & Communication Consent

By providing your phone number, you agree to receive SMS, phone calls, and emails related to account updates, promotions, and customer support.

• Opt-Out: You can opt out of SMS communications at any time by replying "STOP" or unsubscribing via email.
• Standard message rates may apply based on your carrier.

Mobile Messaging

Simple offers SMS/text messaging programs, including account notifications and, with your express consent, marketing messages. Your use of these programs is governed by our Mobile Messaging Terms, which are incorporated into these Terms by reference. Consent to receive marketing text messages is not a condition of purchasing any goods or services.

See the full Mobile Messaging Terms at /sms-terms.

Service Availability & Limitations

We strive for 99.9% uptime, but we cannot guarantee uninterrupted access. We are not liable for:

• Downtime due to maintenance, outages, or third-party disruptions.
• Losses due to technical issues beyond our control.

Intellectual Property

All trademarks, software, logos, and content remain the exclusive property of Simple. You may not copy, resell, or redistribute our system without written permission.

Limitation of Liability

To the maximum extent permitted by law, Simple is not responsible for:

• Loss of profits, revenue, or business opportunities from system failures or misuse.
• Data breaches resulting from user negligence or third-party vulnerabilities.
• Any indirect, incidental, or consequential damages related to service use.

Termination & Account Suspension

We reserve the right to terminate or restrict your account if you:

• Violate these Terms & Conditions or engage in fraudulent activity.
• Fail to make timely payments for services.
• Compromise platform security or engage in unauthorized use.

Governing Law & Dispute Resolution

These Terms shall be governed by the laws of Michigan, United States. Any disputes shall be resolved through arbitration in Troy, MI, unless otherwise required by law.

Changes to These Terms

We may update these Terms & Conditions at any time. You will be notified of significant changes.

Contact Information

For any questions about these Terms, contact us at:

1727 Crooks Rd., Troy, MI 48084 · 855-840-5005