Customer
Loyalty.
Transform one-time buyers into lifelong customers with a loyalty program that rewards every interaction.
Simple as 1, 2, 3.
Our loyalty system works automatically across all your sales channels, making it effortless for customers to earn and redeem points.
Customer Shops
Customer makes any purchase in-store, online, or via invoice.
- POS transactions
- E-commerce orders
- Paid invoices
- All channels sync
Points Earned
System automatically calculates and awards points based on spend.
- Configurable earn rates
- Tier bonus multipliers
- Real-time updates
- Instant notifications
Easy Redemption
Customers redeem points for discounts at checkout or online.
- Flexible redemption
- Partial point usage
- Manager overrides
- Fraud protection
Everything you need for customer retention.
A complete loyalty engine with every tool built in — so you can focus on building relationships.
Points Earning Engine
Customers earn points automatically on every purchase across all channels. Configurable earn rates, real-time point calculation, multi-channel tracking, and automatic tier upgrades.
New Sale
Reward Tiers System
Flexible tier structure that rewards your most loyal customers. Silver, Gold & Platinum tiers with bonus earning rates, exclusive perks, and automatic tier management.
Tier Progress
750 / 1,000 points to Gold
Seamless Redemption
Lightning-fast point redemption at POS and online checkout. One-tap redemption, flexible discount amounts, real-time balance updates, and receipt integration.
Checkout
$47.50
-$0.00
Customer Engagement
Keep customers coming back with personalized touchpoints. Birthday bonuses, QR code receipts, email notifications, and customer portal access.
Engagement Feed
Analytics & Insights
Deep insights into customer behavior and program performance. Earn vs redeem tracking, customer lifetime value, breakage analysis, and top member reports.
Loyalty Dashboard
15,420 pts
Earned
8,230 pts
Redeemed
1,247
Members
68%
Retention
Weekly Points Activity
Smart Automation
Automated workflows that run your program while you focus on business. Birthday campaigns, expiry notifications, referral bonuses, and tier evaluations.
Automation Workflows
Waiting for triggers...
Fully Configurable & Rule-Driven.
Customize every aspect of your loyalty program to match your business model and customer expectations.
Your rules. Your program.
Every loyalty program is different. Configure earn rates, tier thresholds, expiry policies, and fraud controls to match exactly how your business operates.
Flexible Earn Rates
Set points per dollar with tier multipliers and category bonuses.
Custom Tier Logic
Define spending levels, auto-upgrade rules, and exclusive perks.
Fraud Protection
Daily caps, manager overrides, and automatic reversal on refunds.
SMS-Verified Redemption
Customers confirm point redemptions with a one-time SMS code at checkout. Zero fraud, zero arguments.
Offline Sync
Works offline with conflict resolution and full audit trails.
Delightful customer
experience.
Every customer touchpoint is designed to build engagement and encourage repeat visits. From QR code receipts to birthday surprises, make every interaction count.
One platform.
Perfectly integrated.
Your loyalty program isn't isolated — it's the heart of customer engagement across every touchpoint.
6+
Integrated Modules
1
Unified Database
0
Manual Syncing
Switching from Square, Shopify, Clover, Lightspeed, or SkyTab?
See the side-by-side — features, rates, and annual savings.
Frequently asked questions
Customers earn points on their purchases, move up tiers as they spend, and redeem rewards at checkout. It is built into the POS, so enrollment and redemption happen at the register in the normal flow of a sale rather than through a separate app.
Yes. You control points earned per dollar, signup and birthday bonuses, tier thresholds, and what each reward is worth. Rewards can be a discount, a free product, a points multiplier, or cashback, and you can gate any of them to a specific tier.
No. Loyalty is part of the platform, not a bolt-on. There is no additional monthly fee to a loyalty vendor and no integration to maintain between two systems that each think they own the customer record.
You define the tiers and the spend thresholds that unlock them, then attach rewards to each level. Regulars naturally climb and unlock better perks, which is what turns a discount into an actual retention program.
Yes. Loyalty analytics show enrollment, points issued and redeemed, and how enrolled customers spend compared to everyone else. If the program is not paying for itself, you will see it in the numbers rather than guessing.
Ready to get started?
Join thousands of businesses already using Simple to power their operations.
Start your free trial
2.19% flat · No contracts · 14-day trial